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FAQS

Find the answers here

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.

Turquoise Gems

HOW TO PURCHSE

WE POST UPCOMING SALES POSTS VIA OUR INSTAGRAM ACCOUNT EVERY FRIDAY 

CHECK OUT OUR INSTAGRAM PAGE FOR FULL INSTRUCTIONS FOR PURCHSING

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WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT/DEBIT CARDS & APPLE PAY

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SHIPPING FAQ

1. ORDERS WILL BE DISPATCHED WITHIN 48 HOURS OF PAYMENT RECIEVED 

2. SHIPPING COSTS ARE CALCULATED AT THE CHECKOUT POINT. ALL ORDERS SUCCEEDING 80GBP

3. TRACKING CAN BE CHECKED VIA ORDERS TAB FOR LIVE UPDATES, ALTERNATIVELYYOU CAN CONTACT US TO HELP TRACK YOUR SHIPMENT

4. SHIPPING TIME IS USUALLY AROUND 12/14 WORKING DAYS ALTHOUGH THIS IS USUALLY QUICKER

5. FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER 80GBP

Turquoise Gems

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